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FTK Load File Report Options Dialog Is Truncated And Scroll Bar Does Not Work

Created by: Herman Wong
Created date:
Last Updated date:

Problem

When attempting to create a load file report, the "options" dialog appears truncated and neither the scroll bars or "resize" button in the lower-right allow a user to see the 'OK' button. See screenshot below for an example.

mceclip1.png

Solution

A "scaling" setting of 125% or higher will cause the effect described above.

Change the Windows "scaling" option and set it to 100%. Then close and reopen FTK.

mceclip0.png

 

Overview

High-resolution graphics settings can affect the way FTK scales certain dialogs.

 

Applies To

AD Enterprise

AD Lab

FTK

 

Note: Accessdata Development is tracking this via a problem report id number of 'cri-742'.

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