Generate and apply a Quin-C license

Introduction

The following will allow you to generate and apply a Quin-C license from a Quin-C Order Number.

Your Quin-C Order Number will typically be contained in an email entitled "Thank you for your recent Quin-C order!", and will be sent from [email protected].

If you have not received or have misplaced an expected Quin-C Order Number, please contact your Sales representative or [email protected].

Requirements

• A Quin-C Order Number
• A physical or virtual CodeMeter dongle

Procedure

1. Navigate to https://www.quincforensics.com/quincsupport.html.
2. In the Get Your License Key box, enter you Order Number (from the above mentioned email), your Quin-C Server Machine Name (optional), and your Email Address, then click Submit.
   
3. Copy out one of the resulting Dongle String.
   
4. Contact your Sales representative and give them your Dongle String obtained above.  They can then add it to your dongle.
5. Make sure both CodeMeter and License Manager are installed.
6. Insert/activate your CodeMeter dongle and make sure it's refreshed.  License Manager should show an Insight license that looks like the following with your Dongle String listed as the QuincKey:
   
7. Navigate to the Quin-C bin folder (typically "[drive]:\Program Files\AccessData\Forensic Tools\[version]\bin\").
8. From the bin folder, open ADG.WeblabSelfHost.exe.config in a text editor.
9. In the appSettings section, find and change the value of the IsQuincLicenseBasedOnDongle key to true, as shown below, then save the file:

   <add key="IsQuincLicenseBasedOnDongle" value="true"/>

10. Restart the AccessData Quin-C Self Host Service service.

Notes

• If there is already an existing license in the database, you will need to remove the license entries. The following sample queries will do that:
  

  For MSSQL:
  DELETE FROM ADG.ADG7x1.cmn_settings WHERE settingname LIKE '%License%'
  
  For Postgres:
  DELETE FROM adg7x1.cmn_settings WHERE SettingName LIKE '%license%'
  

• In some cases, upgrading from a previous version will corrupt the ADG.WeblabSelfHost.exe.config file so your dongle is not read properly.  If this occurs, you will need to uninstall Forensic Tools, move/delete the remaining Forensic Tools folder, and reinstall Forensic Tools before repeating steps 7-10.
• Quin-C's Admin widget may display the license expiration date as tomorrow (according to the date of the Quin-C server).  This is just a graphical error, and the true expiration can be seen in License Manager,