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Export Path "Browse" Dialog Displays No "Server Name" Input Box

Created by: Herman Wong
Created date:
Last Updated date:

Problem

When attempting to "Browse" to a folder path in Ediscovery/Summation Pro, you are not able to see any input box to fill in a server name (E.g. clicking the "Export" button on an already-generated production set, and clicking "Browse", or clicking "Browse" when processing evidence).

Example of the problem is below.

mceclip0.png

 

The normal browse dialog looks like below.

mceclip1.png

 

Solution

Click the "Tools" button (icon of a white gear in upper-right) for the Internet Explorer browser and change the "zoom" setting to 100%.

 

Overview

This problem occurs if the browser zoom setting is greater than 100%. You may change the zoom setting back to your desired setting, after you are finished browsing to the desired folder.

 

Applies To

AD Ediscovery

Summation Pro

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