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Cassandra KFF Import Error

Created by: April Humberd
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Problem

When trying to import a hash set using the KFF Import Utility for the first time, you receive Import Error "Object Reference not set to an instance of an object".

 

Resolution

1. Stop the AccessData Cassandra Service

2. Navigate to the Cassandra Directory. Default location is: C:\Program Files\AccessData\Cassandra

3. Delete the DATA folder

4. Start the Cassandra service

5. Try your import again

Note: the Cassandra "data" folder contains the Cassandra database.

 

Cause

An error with the Data folder is preventing proper communication for the Import utility. This resolution will rebuild the data folder when the service starts again.

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