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You are prompted for credentials when using IWA

Created by: Brendan Bone
Created date:
Last Updated date:

Problem

Internet Explorer prompts you for credentials when accessing Summation or eDiscovery using Integrated Windows Authentication, even though you are logged in to the machine as a user with access to Summation/eDiscovery.

 

Resolution

  1. Open Internet Options
    2018-02-01_14_29_40-.png
  2. Under the Security tab, select "Local intranet" and click "Sites"
    2018-02-01_14_30_40-Internet_Options.png
  3. Click "Advanced"
    2018-02-01_14_32_40-Internet_Options.png
  4. Enter the base URL for Summation/eDiscovery (this is typically the web server's Fully Qualified Domain Name) and click "Add"
    2018-02-01_14_33_27-Local_intranet.png
  5. Close all dialogs and Internet Explorer

 

Cause

Your web server isn't considered part of your Intranet Zone by your browser, so it's unable to pass your Windows credentials directly to Summation/eDiscovery.

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