"Failed to delete case because it is currently open" in FTK or Lab

Created by: Brendan Bone
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When trying to delete a case in an integrated environment (FTK/Lab + Summation/eDiscovery) using FTK or Lab, you get the error "Failed to delete case because it is currently open".



Use Summation/eDiscover to delete the case.



Summation and eDiscovery run services that constantly have the database connection open, which prevent FTK and Lab from being able to delete or detach cases.

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