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Why are email that I import with a DAT file incomplete?

Created by: Jay Chambers
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Question

Why are email that I import with a DAT file incomplete?

 

Answer

When you choose to import natives with a loadfile you have two options

1. Use the metadata in the loadfile.

2. Use the metadata extracted from the natives.

If you choose to have the metadata in the loadfile Summation will attempt to build a view for you of the email in the viewer based on the metadata that was mapped. If you don't map a field, to Body for instance the Body will be blank. If you have the native, you can check the process files to extract metadata box and your loadfile metadata will be ignored.

 

Overview

 

Importing natives have different options and behaviors for handling metadata.

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Comments

  • Avatar
    Marie Vines

    So if we check the process files to extract metadata box when loading the loadfile will all of the metadata import?

  • Avatar
    Brigid Volk

    Does importing the metadata file received after processing completes overlay the metadata extracted? Or do we need to create custom fields for the metadata provided to us for comparison?

    Edited by Brigid Volk
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