Follow

iBlaze/Enterprise not Responding to Menu Clicks If a Floated Window is In-Focus

Created by: Herman Wong
Created date:
Last Updated date:

Issue:

In Windows 8.1 and Windows 10, when a floated window is in focus (i.e. floated window selected as active window), iBlaze/Enterprise may stop responding to mouseclicks on the toolbar buttons and menu bar.

Overview:

This seems to be an issue with Windows 8.1 and Windows 10. Does not occur in Windows 7.

Solution/Workaround:

1) Close the active floated window. Note: if more than one window is floated, may need to close all floated windows.

2) Reset the current layout, or choose a different layout where no windows are floated (e.g. docked explorer layout).

3) Optional: if any custom layouts are set with a floated window, consider changing the custom layout so that the windows are docked instead of floated. I.e. avoid floating any windows.

Applies to:

Summation iblaze and Summation Enterprise

Note: Summation iblaze 3.1.0 and Summation Enterprise 2.7.1 were validated on Windows 7 only and have not been validated on Windows 8.1 or Windows 10.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk