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"Failed error connecting to the database" in Site Server

Created by: Brendan Bone
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Problem

Upon click "Apply" in Site Server Configuration, you receive the following error:

Failed error connecting to the database: FATAL: 28P01: password authentication failed for user "postgres" 

 

Resolution

  1. Enter the correct PostgreSQL database password in the "System Password" field in Site Server Configuration
  2. Click "Apply"

 

Cause

The entered PostgreSQL password was incorrect.

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