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Log-in confusion connecting Summation to an existing FTK database

Created by: Brandon Harmon
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Problem

During a new install of Summation, I want to connect it to my existing FTK database. During the Summation install it asks for credentials to create credentials for an admin user for summation. After the install, I can't log in using those credentials. 

 

Resolution

Use the login that already existed for the FTK administrator account. The credentials you set during the install did not get created.

 

Cause

When connecting a new install of summation to an existing FTK database, the user creation part of the installer doesn't actually create a new user - since the FTK admin user already exists. This can cause confusion.

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