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What malware exceptions should be set for AccessData products?

Created by: Brendan Bone
Created date:
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Question

What malware exceptions should be set for AccessData products?

 

Answer

All Products:

  • Product installation folders
  • ADTemp folder
  • PM folder
  • Case folders
  • Evidence folders
  • Database folders

Summation/eDiscovery:

  • Work Manager collections response folder
  • Site Server results folder
  • Print spool directory

 

Overview

If your anti-malware or other security software removes any data from the above folders, AccessData products may not work as expected.

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