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Disable IWA for LitHold Site

Created by: Justin Johns
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Question

How do I disable Integrated Windows Authentication (IWA) for the Litigation Hold website?

 

Answer

Configure IIS

1. In IIS drill down to the "LitHold Notification" site.

2. Under "Authentication", enable "Anonymous Authentication" for the LitHoldNotification site, disable all other authentication types.


Edit Config File

1. Open the file "Web.config" in the directory "[drive]:\Program Files\AccessData\LitHoldNotification\"

2. Edit the authentication section from this:

<authentication mode="Windows" />

to this: <authentication mode="None" />

3. Edit the following line: <deny users="?" /> Change "?" to "0".

4. Save the Web.config file

5. Reset IIS (i.e., Start >> Run >> iisreset).

 

Overview

By default, the LitHold website is set to use IWA.  If the People in the system do not have a domain and proper username configured or the website isn't configured to utilize Active Directory (LDAP) authentication, they will not be able to access the LitHold site.

 

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