Introduction: The following will allow you to reset an FTK password.
Note: To reset an FTK password you must have a previously created, valid Password Reset File. These can be created via the "Administer Users" dialog and are unique to an individual user name, password, and database.
- After attempting to logon with a bad password, click the "Reset password" button.
- Browse to and select your previously created, valid Password Reset Token File.
- When prompted, create a new password (don't forget to create a new Password Reset File).
Note: a "password reset file" will have an extension of "TKN". E.g. the filename might be "FTK Password Reset.tkn".