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Remove/Disable a Virtual CodeMeter (VCM)

Created by: Brendan Bone
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Introduction:

The following steps will allow you to remove a Virtual CodeMeter (VCM) from your PC.  This would be necessary if you have received a new VCM or if you'd like to use a physical dongle instead.

If you receive the error "Unable to import the WBB" while activating a Virtual CodeMeter, this typically means there are remnants of a previous Virtual CodeMeter that you will need to remove with these steps prior to activating a new one.


Procedure:

1) Close License Manager and CodeMeter Control Center.

2) Open services.msc (i.e. the "Services" administration tool).

3) Find and stop the service named "CodeMeter Runtime Server".

4) Navigate to C:\Program Files (x86)\CodeMeter\CmAct

Note: Another possible location for the "CmAct" folder is "%programdata%\codemeter\CmAct".

5) Delete the .WBB file and any other files found in the "CMAct" folder, or move them to another folder, if preferred.

IMPORTANT NOTE: the virtual dongle files (e.g. *.WBB file) cannot be
regenerated. Move the virtual dongle files to another folder if you
need the ability to reinstate the virtual dongle (do not simply
rename them; they need to be moved to a different directory).

6) Restart the CodeMeter Runtime Service

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    Mertins, Shelby

    That's took care of it. Thanks a lot!

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