Introduction:
The following steps will allow you to remove a Virtual CodeMeter (VCM) from your PC. This would be necessary if you have received a new VCM activation code or if you'd like to use a physical dongle instead.
If you receive the error "Unable to import the WBB" while activating a Virtual CodeMeter, this typically means there are remnants of a previous Virtual CodeMeter that you will need to remove with these steps prior to activating a new one.
Procedure:
1) Close License Manager and CodeMeter Control Center.
2) Open services.msc (i.e. the "Services" administration tool).
3) Find and stop the service named "CodeMeter Runtime Server".
4) Navigate to C:\Program Files (x86)\CodeMeter\CmAct
Note: Another possible location for the "CmAct" folder is "%programdata%\codemeter\CmAct".
5) Delete the .WBB file and any other files found in the "CMAct" folder, or move them to another folder, if preferred.
IMPORTANT NOTE: the virtual dongle files (e.g. *.WBB file) cannot be
regenerated. Move the virtual dongle files to another folder if you
need the ability to reinstate the virtual dongle (do not simply
rename them; they need to be moved to a different directory).
6) Restart the CodeMeter Runtime Service
That's took care of it. Thanks a lot!