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MPE+ pushes the agent to my phone, but then says it cannot find the device. Why is this happening?

Created by: Brendan Bone
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This occurs if a Windows Mobile phone has locked down access to its data. You can perform the following steps to gain full access to the phone and resolve this.

  1. Download and unzip the attached Windows Mobile Exploit.zip
  2. Connect the phone to the PC
  3. Browse to the phone's storage using Windows Explorer
  4. If the phone has a touchscreen, copy "ClearSecurity(Touchsreen).cab" to the root of the phone's storage. If the phone does not have a touchscreen, copy "ClearSecurity.cab" to the root of the phone's storage.
  5. On the phone, run "File Explorer" (usually under the Start menu) and navigate to and run the CAB file that you copied over
  6. When prompted, allow the program to install then click "OK". This changes the permissions on the phone and unlocks the necessary data.
  7. Now, uninstall the program we just installed, "SOTI MobileControl Device Agent"
  8. Proceed to use MPE+ and extract the desired data
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