If you're having problems trying to get a page to load while attempting to access AD's user interface, these are some troubleshooting steps you can take.
Reset all Internet Explorer settings
Close any Internet Explorer or Windows Explorer windows that are currently open.
Clicking the Start button .
In the search box, type "Internet Options" and select Internet Options from the list of results.
Click the Advanced tab, and then click "Reset".
Select the "Delete personal settings" check box.
When it completes, reboot your PC.
There are many reasons that Internet Explorer might encounter a problem loading a page from an AccessData product.
This solution aims to address only the most common.