Please find the release notes attached and download locations below.
All assisted upgrades are a paid engagements, contact us at support@accessdata.com to receive a quote.
Please review the specifications guide here: Summation Specification Guide
VALIDATE YOUR DATABASE
1. Install the DBConfig tool.
2. Log into Windows as the Summation service account.
3. Launch DBConfig (C:\Program Files\AccessData\DBConfigTool\DBConfig.exe)
4. Select the "Default" configuration from the list.
5. Click "Validate"
6. Check all of the boxes
7. Select "Windows Authentication" from the Authentication Mode drop-down list.
8. Click Validate
9. Copy the results to a text document and send to support@accessdata.com
DO NOT CONTINUE IF STEP 8 shows any errors.
Single Server Installer Download Information
The Summation Pro 5.6.3 Single Server installer can be downloaded using this link.
The installation and upgrade guides for the Single Server installer are available in the following link: Summation Install Guides.
Multi-Server Installer Download Information
Summation Pro 5.6.3 is compatible with FTK/LAB 5.6.0.
Feel free to post below with questions or comments. If you have support issues please submit a ticket above to generate a request.
What does it mean - single server? when Database is in the same server?
And multiserver - when database is separately?
I just finishing installing 5.6 with separate MS server in two sites - and I have used unsupported procedures to change configuration files (support refused to assist, and during install there was no option to choose).
So for upgrade, which app version I should use, and which document I should follow to upgrade from 5.6?
Single server meaning all our components are on the same server. If you are looking for more options during install use the advanced installer.
Where do we find the DBConfig tool?
I ask because we didn't install Summation Pro, Access Data did the install.
Usually found at C:\Program Files\AccessData\DBConfigTool then look for DBconfig.exe