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FTK Imager Memory Dump collection crashes or causes blue screen

Created by: Brandon Harmon
Created date:
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Problem

When trying to use FTK Imager to collect Memory, Imager crashes or the computer "blue screens" and must be rebooted.

 

Resolution

Enter the bios of the machine and look for any setting relating to virtualization and disable it.

In Award Bios it is usually found under Advanced Chipset Settings.

It can sometimes be called "VT," "VT-X," or "AMD-V"

Find this setting and set it to "OFF" or "Disabled."

 

virt_bios.gif

 

Cause

Virtualization settings in the bios can interfere with FTK Imager's memory acquisition driver causing system blue screens and crashes.

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