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Unable to delete evidence from a case.

Created by: Chris Mach
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Question:

Why am I unable to delete evidence in a case?

There are times when a piece of data needs to be removed from a case for any number of reason.  When you select that item and choose delete in the Bulk Actions Panel, nothing happens, that item is still in the case.

 

Answer:

The most likely reason is that evidence item is still associated with a label, export, production set, document group, etc. Summation Pro will prevent 

 

Work Around:

Disassociate that evidence item from the object that is preventing it from being deleted.

E.g. Delete a production or export set that the item is a part of, which would be keeping that file from being deleted.

In the example above, deleting the Production or Export set is a drastic measure to accomplish getting rid of evidence, but if a client needs to remove it for a "claw-back", then that may be what needs to be done, as of now, to get rid of evidence.

 

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