Follow

User Unable to Sort In Item List Grid

Created by: John Wittig
Created date:
Last Updated date:

Problem

Summation or eDiscovery users are unable to sort in the "Item List" grid.

 

Solution

Uncheck the "Keep Family Together" option and try sorting again.

KeepFamilyTogether.png

 

Note

If sorting still seems unresponsive after deselecting "Keep Family Together", then either clear the browser cache and refresh the item list window, or refresh the browser session by pressing F5.

 

Overview

The "Keep Family Together" sort option will cause the records in the item list to be sorted by the "ObjectID" field with parents and children records sorted together.

 

Applies To

AD Ediscovery

Summation Pro

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk