Follow

Iblaze Review Sets Not Copied by Copycase Utility

Created by: Herman Wong
Created date:
Last Updated date:

Problem:

Review Sets are not copied to the target case by Copycase Utility.

Workaround:

Manually copy "reviewsets.xml" from the source case to the target case.

The location of "reviewsets.xml" is the "Database\DB" subfolder of the case.

After making the change to the target case, reopen the target case for it to take effect. The Review Sets should appear in the Case Explorer upon the case reopening.

Applies to:

Summation Iblaze

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk